Faq CourtSync is a complete solution for court reporters to streamline their workflow—helping you turn hearings into formatted, polished reports without the manual burden.
CourtSync is a specialized third-party editing service designed exclusively for court reporters. Upload your rough transcript and audio, and we return a cleanly scoped, formatted version ready for certification and delivery—saving you hours of manual work.
- Upload your audio file and your rough transcript file through our secure portal.
- Our editing team processes it with precision and care.
- You receive the completed, scoped document (typically within days, depending on length and time of submission).
- Review, make any final tweaks if needed, and deliver to your client with confidence.
For typical transcripts, expect roughly a 72 hour turnaround time. Rush options are available for urgent depositions or trials -select during upload- if you need your transcript back within 24 hours.
We charge a flat rate per page (based on your original transcript page count). No hidden fees. View current rates in your dashboard after login or scroll down on our “How it Works” page to see our pricing.
We gladly accept a wide range of common audio and text formats to make uploading effortless:
- Audio: MP3, WAV, M4A, MPGA (up to 5 GB per file)
- Text/Transcript: TXT, RTF (up to 50 MB per file)
If your file is in a different format or you’re unsure about compatibility, simply reach out to support@courtsync.us and our team will review and let you know right away. We’re here to ensure nothing slows down your workflow.
Yes—security is paramount at CourtSync. We protect every transcript with top-tier measures:
- AES-256 encryption — AES-256 is the strongest variant of the Advanced Encryption Standard (AES), the gold-standard symmetric encryption algorithm adopted by NIST in 2001 and approved by the U.S. government for protecting classified data (up to TOP SECRET level). We use it for all data at rest and pair it with TLS 1.3 for data in transit.
- End-to-end bank-level encryption from upload to delivery.
- Temporary storage only — files auto-delete after delivery (no long-term retention without consent).
- Strict role-based access controls (RBAC) — logged and need-to-know only.
- No sharing, resale, or third-party access beyond secure processing.
Quality is our promise at CourtSync. If the scoped transcript doesn’t meet your expectations, simply don’t proceed with the download or payment—we’ll make it right. Contact support within 24 hours of receipt, and we’ll re-process it at no extra-charge and work with you until you’re fully satisfied.
Your complete confidence in the final product is what matters most. We’re here to deliver excellence every time.
We’re here for you. Email support@courtsync.us for help with any questions you may have!
HOW CAN WE
HELP YOU?
Contact us at the CourtSync office nearest to you or submit a business inquiry online.